سياسة الخصوصية

1. General

dua AG is the operator of the website www.dua.com/en and the provider of the services offered on this website and applications, for short the “Services”. Thus, dua AG, Leutschenbachstrasse 95, 8050 Zürich, Switzerland is the controller of the collection, processing and use of your data and must ensure compliance with applicable data protection laws. The protection of your personal data is of utmost importance to Dua AG. We inform you herewith what data is collected on www.dua.com/en and how it is used. You will also learn how to check the accuracy of this information and how to request the deletion of this data. Please note that this Privacy Policy may change from time to time. We therefore recommend that you read this Privacy Policy regularly to ensure that you are always aware of the latest version.

2. Collection, use and processing of personal and company data

The person responsible for data protection is the following: Name: LEXR AG

Full name: Christian Messer

Position: Data Protection Officer

Email:  christian.meisser@lexr.ch

We collect the following types of personal data when you use our Services: – Identity and Contact Data – Profile, usage and site interaction – Technical Data – Unique user identifiers – Location-based data Personal data (including any sensitive personal data) expressly disclosed by you during your use of our Services (including contact data as well as information disclosed in your profile) When you use our Services, some data is automatically stored on our servers for system administration, statistical or backup purposes. These are as follows: – the name of your internet service provider – your IP address (under certain circumstances) – the date – the time – the website or application from which you use our services – the search words you used to find our services.

3. Legal basis and purposes

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific purposes for which we collect it. Contract: to perform our services or take steps associated with providing services to you. – To provide and protect our services – To run, manage and develop our business and services: We may rely on your freely given consent at the time you provided your personal data. – To provide you with news, special offers, newsletters and general information about our goods and services (with your express consent). The personal data that you decide to publish while using our services is processed on the basis of your consent. If you share sensitive personal data as defined by applicable data protection laws, we process such data on the basis of your express consent solely for the purpose of providing the Online Meetings Service. We do not process such sensitive personal data for any other purpose. – If you disclose sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership while using our Services, we process such data with your express consent and for the sole purpose of providing our Services to you. Legitimate interests: We may rely on legitimate interests based on our assessment that the processing is fair and reasonable. – To maintain and improve our services – To develop new public interest services: To fulfill public interest and regulatory obligations. – To comply with applicable regulations and legislation.

4. Data transfers

Your data will be transferred to our partners (third parties) insofar as you make it necessary to process or store the order.

We may, where necessary and in accordance with relevant legal bases, share your personal data with any number of the following categories of third parties:

  •  
  • Insurance companies
  • Regulators/tax authorities/company registries
  • The professional advisors we use, such as accountants and lawyers
  • government or regulatory authorities
  • Third parties that provide services such as, document processing and translation services, providers of IT software or systems, IT support services, and providers of document and information storage
  • Third parties who are involved in your matter, such as advisors, brokers, banks and other payment providers, the court, tax advisors or appraisers
  • Third party service providers who assist us with customer insight analytics, such as Google Analytics
  • Third party mail or courier service providers who provide our mail marketing campaigns or documents related to a customer matter

We and our service providers may process your data in the following countries: – Switzerland and the EU/EEA – Kosovo – the United States for transfer to countries that have not been seen to provide an appropriate level of protection in accordance with lists of countries published by the Federal Commissioner for Data and Information Protection We protect your data by applying standard contractual obligations that provide appropriate data protection. If you provide us with personal or company data on your own, we will not use, process or pass that data outside of the extent permitted by law or specified in the consent declaration. Furthermore, we will transfer your data to third party service providers only if it is necessary for the performance of the contract and if such service providers have agreed to the relevant confidentiality and due diligence provisions.

5. Disclosure of data

We may disclose your Personal Data in the good faith belief that such action is necessary: – to comply with a legal obligation (i.e. if required by law or in response to valid requests by public authorities, such as a court or government agency); – to protect the security of our Services and defend our rights or property; – to prevent or investigate possible wrongdoing relating to us; To protect ourselves from legal liability.

6. Data security

We will keep your information secure and therefore take all reasonable steps to protect your information from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually obligated to confidentiality and to comply with the provisions of data protection law. The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We recommend that you use antivirus software, a firewall, and other similar software to protect your system. However, in the event of a data security incident, we follow our internal procedures to respond to the incident and notify you as quickly as possible.

7. Data protection rights

You have the data protection rights below based on the Swiss Federal Data Protection Act and the EU General Data Protection Regulation. You can request information about your data stored by us at any time. To do this, we ask you to send an e-mail request for information to the address below. You have the possibility to request deletion or correction of your data at any time. Of course, you also have the right at any time to revoke any consent you have given for the use or processing of personal data with effect in the future. Once we have received notice that you have withdrawn your consent, we will not process your information again for the purpose(s) for which you originally consented unless there is another legal basis for the processing. For this purpose, we ask you to email us at  privacy@dua.com. To stop receiving emails from us, please click on the “unsubscribe” link in the email you have received. The data stored by us will be deleted when it is no longer required for the stated purpose. In connection with data deletion, it is important to note that we are subject to certain legal obligations that foresee a duty to retain certain data. We must comply with this obligation. If you wish to delete data that is subject to a legal obligation to retain it, the data will be blocked in our system and used only to fulfill a legal obligation to retain data. After the legal retention period has expired, your deletion request will be complied with. Right to portability: You have the right to ask us to transfer your personal data to another data controller in a common format such as Excel, where that is the data you have provided to us and where we process it on your legal basis. consent to or in order to perform our contractual obligations. Right to lodge a complaint with a supervisory authority: You have the right to appeal to a data protection supervisory authority if you believe that the processing of your personal data breaches data protection law. The competent data protection authority in Switzerland is the Federal Commissioner for Data and Information Protection (www.edoeb.admin.ch/edoeb/en/home.html ). If you use our services in the European Union, you can assert this right, for example, before a supervisory authority in the Member State where you live, work or where the alleged infringement took place.

8. Host websites and applications

dua AG is hosted in Switzerland ( Hostpoint ). Our application “dua.com” is hosted in Ireland by Amazon Web Services ( AWS ). The Customer understands that for various applications offered by dua AG or required for the provision of the Services, the data may be processed or stored on servers in the territory of the European Union (EU) and Kosovo.

9. Cookies

For details about the cookies we use, please refer to our Cookie Policy.

10.  Plug-ins

10.1. Facebook-Plugins

On our website, plugins for the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. You can recognize Facebook plugins by the Facebook logo or the “Like” or “Share” buttons on our website. You can find an overview of Facebook plugins here: –  http://developers.facebook.com/docs/plugins/ When you visit our pages, the plugin creates a direct connection between your browser and the Facebook server. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the website by it. Facebook thus receives the information that you have visited our website with your IP address, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you click the “Like-Button” on Facebook while logged into your Facebook account, you can link the contents of our pages to your Facebook profile. This allows Facebook to assign visits to our pages to your user account. Your interaction information is also transmitted directly to the Facebook server and stored there. The information is also posted to Facebook and shown to your Facebook friends. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. Facebook may use this information for advertising purposes, market research and tailoring Facebook pages to meet market needs. For this purpose, Facebook creates usage, interest and relationship profiles, for example to evaluate your use of our website in relation to advertisements displayed on Facebook, to inform other Facebook users of your activities on our website and to provide other services associated with your use of Facebook. For more information, please see Facebook’s Privacy Policy at – For this purpose, Facebook creates usage, interest and relationship profiles, for example to evaluate your use of our website in relation to advertisements displayed on Facebook, to inform other Facebook users of your activities on our website and to provide other services associated with your use of Facebook. For more information, please see Facebook’s Privacy Policy at – For this purpose, Facebook creates usage, interest and relationship profiles, for example to evaluate your use of our website in relation to advertisements displayed on Facebook, to inform other Facebook users of your activities on our website and to provide other services associated with your use of Facebook. For more information, please see Facebook’s Privacy Policy at – https://www.facebook.com/about/privacy/ . If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before using our website.

10.2. Twitter

On our site you will find integrated plugins for the Twitter Inc SMS network. 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. You can recognize our Twitter add-ons (the Tweet button) by the Twitter logo on our website. You can find an overview of the Tweet button at https://dev.twitter.com/. When you call up a page of our website containing such a plugin, a direct connection is established between your browser and the Twitter server. Thus Twitter receives the information that you have visited our website with your IP address. If you click the “Tweet” button while logged into your Twitter account, you can associate the contents of our pages with your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter’s Privacy Policy.

10.3. LinkedIn

On our Internet pages, plug-ins for the social network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”) are integrated. You can identify LinkedIn plugins by the LinkedIn logo or the “Recommend” button on our website. When you visit our pages, the plugin creates a direct connection between your browser and the LinkedIn server. In this way, LinkedIn will receive information that you have visited our site using your IP address. If you click the LinkedIn Recommend button while logged into your LinkedIn account, you may associate the content of our pages with your LinkedIn profile. This allows LinkedIn to associate your visit to our sites with your LinkedIn account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. Details about data collection (purpose, scope, further processing and use) as well as your rights and setting options can be found in the LinkedIn Privacy Policy. You can find these notes at: http://www.linkedin.com/legal/privacy-policy .

10.4. YouTube

Our webpages contain at least one YouTube plugin, affiliated with Google Inc. LLC, located at 901 Cherry Ave. San Bruno, CA 94066 USA. As soon as you visit a page of our website that is equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which specific page you have visited on our site. In addition, if you are logged into your YouTube account, you will allow YouTube to assign your browsing behavior directly to your profile. You can revoke this customization ability if you have previously logged out of your account. For more information about YouTube’s collection and use of your information, please see their privacy policy at  http://www.youtube.com/t/privacy .

10.5. Instagram

On our Internet pages, we use so-called Instagram social plugins, which are operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). Plugins are marked with the Instagram logo, for example in the form of “Instagram Camera”. When you access a page on our website that contains such a plug-in, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. This integration notifies Instagram that your browser has called up the page corresponding to our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is sent by your browser directly to an Instagram server in the USA and stored there. If you are logged into Instagram, Instagram can immediately associate your visit to our website with your Instagram account. When you interact with plugins, for example, by clicking on the “Instagram” button, this information is also sent directly to the Instagram server and stored there. The information is also posted to your Instagram account and shown to your contacts. For the purpose and scope of data collection and further processing and use of data by Instagram, as well as your rights and setting options for protecting your privacy, please refer to Instagram’s data protection information: The information is also posted to your Instagram account and shown to your contacts. For the purpose and scope of data collection and further processing and use of data by Instagram, as well as your rights and setting options for protecting your privacy, please refer to Instagram’s data protection information: The information is also posted to your Instagram account and shown to your contacts. For the purpose and scope of data collection and further processing and use of data by Instagram, as well as your rights and setting options for protecting your privacy, please refer to Instagram’s data protection information: https://help.instagram.com/155833707900388/  If you do not want Instagram to associate information collected through our website directly with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent Instagram plugins from loading using your browser add-ons, for example the “NoScript” script blocker ( http://noscript.net/ ).

10.6. Google Analytics

This website uses Google Analytics, a web analysis service owned by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie (browser type / version, operating system used, previously visited referring URL, IP address, server request time) about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on our website, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before this happens. Only in exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services related to website activity and Internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser within the Google Analytics framework is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of the data collected about you by Google in the manner described above and for the purpose stated above. More information about the web analytics service used can be found on the Google Analytics website. Instructions on how to prevent the processing of your data by the web analysis service can be found at: – http://tools.google.com/dlpage/gaoptout?hl=de.

10.7. Google Webfonts

Google’s web fonts ( http://www.google.com/webfonts/ ) are used.) to improve the visual presentation of various information on this website. Web fonts are moved to the browser’s cache when the page is called, so that they can be used for rendering. If the browser does not support or blocks access to Google web fonts, the text will be displayed in a standard font. When the page is called up, the site visitor does not receive any cookies. The data transmitted regarding page rendering is sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. It is not associated with data that may be collected or used in connection with parallel use of authenticated Google services such as Gmail. You can set your browser to not load fonts from Google’s servers (for example, by installing add-ons like NoScript or Ghostery for Firefox). If your browser does not support Google Fonts or if you have blocked access to Google servers, the text will be displayed in the system default font. https://developers.google.com/fonts/faq#Privacy  General information about data protection is available in the Google Privacy Center at:  https://policies.google.com/privacy?hl=de-DE

11. Amendments and their validity

Changes to this Privacy Policy will be posted on this page. In this way, you can inform yourself at any time about what data we store and how we collect and use it. You can save and/or print the data protection regulations here.

12. Changes to our Privacy Policy

If we have to amend the Data Protection Declaration because of adapted services or because of new requirements, the latest version available will apply. Our group of companies is active in Switzerland as well as in the European Union, European Economic Area and Kosovo. The information presented here refers to the EU’s Basic Data Protection Regulation with a concurrent consideration of Swiss data protection law. If deviations or additions are necessary in this respect, they will be incorporated into the information provided herein.