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FAQ > Why my profile verification request was denied?

Last updated: September 20, 2021

Why my profile verification request was denied?

If you applied to verify your profile in the dua.com with your photo and your application was rejected, then this may have happened for several reasons.

Why my profile verification request was denied?

  • You did not make the required hand gesture properly.
  • You sent an unclear picture.
  • The verification photo does not match your profile photo.
  • Your profile picture does not match the gesture because your gender is incorrect.

Try again and write to us at support@dua.com if you have any difficulty!


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