Terms and conditions

The terms of any disposition must be reasoned and completed in accordance with the laws enforced. Should there be any inconsistency between this version in English and other translated copies, the English version shall prevail.

Overview:

  1. Please be sure to read the dua AG terms and conditions before using our services. You must be at least 18 years old to use the dua AG service, as our service is intended for adults only.
  2. We are not liable and/or responsible for content shared by dua AG users as we are not able to monitor every user interaction. If your content or profile is violated, please contact us.
  3. In the event that you post content that belongs to or is owned by another person and that person feels it infringes (or takes legal action against you), we are not liable. Since you posted the content, you are fully responsible for what you post.
  4. In the event that you post content that belongs to or is owned by another person and that person feels violated (or takes legal action against you), we are not liable. Since you posted the content, you are fully responsible for what you post.

Full legal right

dua AG is an application and social network designed to be a forum for people to meet, a community for discussion and collaboration, and a way to share news and information. The main purpose is to create a community where each individual feels safe to share their content with other users. We strive to create a community where each individual can make new friends and build meaningful connections with their peers.

In accordance with the Terms of Use, there is a mutual contract between the user (you) and dua AG, with registered office at Str. Leutschenbachstrasse 95, 8050 Zurich, Switzerland, of (together with the mobile application and the associated website, www.dua.com and/or “dua AG”). dua AG is in cooperation with its founding company dua AG (a company based in Switzerland with a branch in Zurich).

The General Terms and Conditions always apply when you use dua AG products and services. Please read them carefully before you decide to join our community.

  1. dua AG website and application – other rules and regulations attributed to the shared “content.”

dua AG is a meeting place for adults. You may only register as a member of dua AG if you are at least 18 years old (or have reached the legal age of majority in your country if it is not 18).

You have the right, authority and ability to share content in accordance with the Terms of Use while using dua AG products and services. However, you will be held responsible if you violate our terms. In addition, you are only authorized to use our services if you are not involved in any legal or judicial proceedings for violations such as insults, violence, bad sexual behavior and harassment as well as other violations.

1. What content may I post on the dua AG website and application?

You may post any content, including images, messages, etc. However, you are not permitted to post content of the following type:

  1. offensive language or language that may harass, annoy, trouble, alarm, distress or disturb another person
  2. pornographic or other nude content that would endanger human dignity
  3. content that promotes and encourages racism, sexism, defamatory and offensive behavior
  4. content that encourages illegal activities, without restrictions, attributed to terrorism, incitement to racial persecution or other prefixes
  5. links to commercial activities (i.e. sales records, advertisements, e-mail/telephone contact details)
  6. content containing spam by e-mail or other media
  7. content that contains spyware, viruses, corrupted images, programs and/or other malicious code designed to stop, damage or limit the functionality of dua AG’s products and services. In addition, other materials intended to damage or obtain restricted data for personal use violate our terms and conditions – and will be deleted.
  8. content and publications that infringe the rights of third parties (including, without limitation, intellectual and private rights)
  9. the publication of which in itself infringes other rights of third parties (including, without limitation, intellectual and privacy rights)
  10. content attributed to another person without their consent

Overall, you should use your judgment when deciding to publish your content through dua AG, as you are responsible for the posts/content you provide.

  1. Are there any rules relating to my personal data, for example my e-mail address?

You should not post content on your profile page (“Profile”) that has anything to do with your personal/banking information, such as home addresses or zip codes, phone numbers, email addresses, URLs, credit/debit cards or other banking information. If you choose to disclose personal information about yourself or others, you will be held liable in the event of a data breach. We recommend that you exercise caution when disclosing your personal information to third parties on the Internet.

  1. What happens to other people’s data, can I use it?

You may use the information you provide for other purposes with dua AG products and services if this is consistent with our terms and conditions above. dua AG reserves the right to block your account if you misuse information and content.

  1. Who can see the content that I want to post on dua AG?

If you publish content on dua AG, it can be viewed by the public. If you do not want this content to be seen by others, you can use the private file. We reserve the right (without obligation) to change or remove, restrict or block access to any content you post on dua AG without notice to you. We are under no obligation to display what you post on dua AG, nor to monitor the truthfulness of the content you post on dua AG, nor to monitor your use or the use by other members of dua AG.

2. Termination of use from our side

My profile is deactivated and I can’t log in. What has happened?

Sometimes users do not effectively adhere to the terms of use or they behave inappropriately. If we believe that you have violated our guidelines, we reserve the right to deactivate your profile at any time without prior notice or to compensate you for unused services.

  1. dua AG has the right to suspend or deactivate your registration and your right to access and/or use the products and services of dua AG.
  2. we use advanced technology to detect illegal behavior and have the right to block or restrict any specific IP address.

Overall, we will try (we are not obliged) to notify you if your access and use of the dua AG profile has been suspended or terminated.

3. Termination of use from your side

“Settings” on dua AG, select “Permanently delete my account”. For data protection reasons, we delete all deleted accounts, so you will not be able to restore your account at a later date. Further details can be found in the privacy policy. Overall, the content you have uploaded or shared on dua AG will no longer be visible after the account has been terminated or deleted.

To delete your account, go to Settings in and select “Permanently delete my account.”

  • After doing so, your account will enter a 30-day pending deletion period.
  • If you log back in within these 30 days, your account will be reactivated with all previous data intact.
  • After the 30-day period has passed (without any login), your account will be permanently deleted and cannot be restored.

Further details can be found in our Privacy Policy. Once the account is permanently deleted, any content you have uploaded or shared on dua AG will no longer be visible.

4. One-Device Policy, Blocking/Banning, and Inactive Accounts

4.1 One-Device, One-Account Policy

  • We may collect a unique device identifier (e.g., Fingerprint’s deviceID) to enforce a “one device, one account” policy. This measure helps us detect and prevent the creation of duplicate or fraudulent accounts.
  • If multiple accounts are discovered on the same device or linked to the same user, we may terminate or disable those accounts in accordance with these Terms.

4.2 Reasons for Blocking or Banning Users
We reserve the right to block, disable, or ban an account without prior notice if we believe the user has:

  1. Violated any rules outlined in these Terms or in our Community Guidelines.
  2. Engaged in illegal, harassing, threatening, or fraudulent behavior.
  3. Attempted to circumvent a prior ban or otherwise misused our Services.
  4. Repeatedly posted prohibited content (e.g., nudity, hate speech, or copyright violations).

4.3 Device Blacklisting

  • For serious or repeated violations, we may blacklist the device identifier linked to the offending account, preventing further sign-ups from that device.
  • We do not share blacklisted device data with third parties unless required by law or a legal process.

4.4 Inactive Account Policy

  • Accounts that remain inactive for an extended period (e.g., 12–24 months) may be deactivated or permanently deleted.
  • Before deleting an inactive account, we may attempt to notify you via the email address on file (where applicable).
  • Some minimal data (e.g., device ID, username) may be retained for a limited time solely for preventing re-registration by banned or fraudulent users.

4.5 Compliance with Applicable Law

  • These additional terms align with Swiss law and relevant international regulations.
  • By continuing to use our Services, you acknowledge and agree to these updated practices in conjunction with the Terms and Conditions above.

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